Blackjack player WINS High Court battle against Betfred over its refusal to pay out £1.7 million jackpot he won online

A Betfred player denied £1.7m jackpot winnings over an alleged software error has won a legal battle to claim the prize.

Andrew Green, 54, from Lincolnshire, said he was devastated and felt as though he had been scammed when Betfred told him it would not pay out, following his win in 2018 because of a “malfunction” in the game.

Mr Green had played the game Frankie Dettori’s Magic Seven Blackjack in January 2018 on Betfred’s online casino

Andrew won the  £1.7 million jackpot playing Blackjack but payout was stopped

Having won £1,722,923.54 by the time he stopped playing, he tried to withdraw it – but his withdrawal was declined.

Betfred’s lawyers argued the bookmaker was not liable to pay because the game contained a “defect” which made it more likely to pay out higher sums in winnings than intended.

But judge ruled in Mr Green’s favour, finding that one of the terms and conditions set out by Betfred in the game, which was relied on by the firm in its defence to the claim, was “just not apt to cover the circumstances of this case at all”.

Mr Green said: “I think Betfred has treated me abysmally – I’m just ecstatic to have eventually won my case”.

“But this isn’t just a win for me, it’s a win for everybody – that they can’t treat people like this’.”

“Players who use such casinos hopefully will realise with my story there is justice out there. Don’t be bullied by these people and in the end, justice will be theirs.”

“My physical health has also suffered badly, and I sometimes wished I’d never won this money, because it was just making my life a misery.”

“But today, I feel like the world has been lifted off my shoulders and I feel so incredibly happy and relieved.”

Betfred has said it would not appeal against the ruling, and apologised for the hold up in Green receiving his jackpot winnings.

 

Author

Daniel Green

Daniel Green is a gaming industry expert & writer from Malta, Europe (St. Paul's Bay). Daniel covers topics such as console, PC and mobile games as well as International Igaming news.